Product Listings:
- Vendors are responsible for ensuring that product descriptions, images, and pricing are accurate and complete.
- Listings must comply with Offerbizz’s guidelines, and any inappropriate or misleading content will be removed.
Pricing and Payment:
- Vendors set product prices, but Offerbizz may offer suggestions to optimize sales.
- Offerbizz deducts a 10% commission from each sale. Payments to vendors will be made according to a predefined schedule.
Commission and Fees:
- A 10% commission fee applies to all sales.
- Vendors must pay the relevant package fee to list their products and access additional services.
Order Fulfillment and Shipping:
- Vendors are responsible for shipping products promptly and ensuring they reach customers in good condition.
- Any damages or issues arising from shipping are the vendor’s responsibility.
Returns and Refunds:
- Vendors must establish a return and refund policy in line with Offerbizz’s standards.
- Vendors handle all returns, refunds, and customer service issues related to their products.
SEO and Marketing Services:
- Packages include different levels of SEO and marketing services.
- Vendors in the 12-month plan will benefit from additional social media marketing.
Customer Service:
- Vendors must respond to customer inquiries and complaints promptly and professionally.
- Offerbizz may assist in mediating disputes but is not responsible for vendor-customer interactions.
Prohibited Content and Activities:
- Vendors are prohibited from listing illegal, counterfeit, or restricted items.
- Manipulating ratings or engaging in fraudulent activities will result in account suspension.
Intellectual Property Rights:
- Vendors must ensure they have the right to sell the products listed and should not infringe on third-party intellectual property rights.
- Offerbizz will remove listings that violate intellectual property laws.
Account Suspension and Termination:
- Offerbizz reserves the right to suspend or terminate vendor accounts for policy violations.
- Vendors may terminate their accounts but must fulfill all pending orders.
Confidentiality and Data Privacy:
- Vendors must protect any confidential information obtained through Offerbizz and not share it without permission.
- Offerbizz will handle vendor and customer data in compliance with its privacy policy.
Amendments to Terms:
- Offerbizz may update these terms with prior notice. Continued use of the platform indicates acceptance of the revised terms.
Liability and Indemnity:
- Vendors agree to indemnify Offerbizz against any claims or damages arising from their actions or product issues.
- Offerbizz is not responsible for losses resulting from vendor errors or delays.
Documents Required
- Trade license of the company with the stamp